Services

Three structured engagements designed to stabilize and strengthen in-house design teams.

Charm offers three structured engagements designed to stabilize and strengthen in-house design teams. Each package is tailored to address specific challenges faced by growing organizations.

1 Package 1

Creative Team Assessment

Best for

Companies experiencing creative bottlenecks or team frustration.

The Creative Team Assessment provides a clear diagnosis of the structural challenges affecting your design team.

We analyze workflows, communication patterns, leadership structures, and project pipelines to identify the root causes of inefficiency.

Deliverables

  • Creative workflow audit
  • Cross-department communication analysis
  • Design team interviews
  • Leadership consultation
  • Strategic recommendations report
  • Implementation roadmap

Typical Duration

2–4 weeks

Outcome

Leadership gains a clear understanding of how their creative team operates and what changes will produce the greatest impact.

Schedule an Assessment
2 Package 2

Creative Operations Installation

Best for

Companies whose design teams are overwhelmed or operating without structure.

This engagement installs operational frameworks that allow creative teams to function efficiently while maintaining high design quality.

Systems Installed

  • Project intake and prioritization workflows
  • Creative review and feedback structures
  • Cross-team communication protocols
  • Creative leadership frameworks
  • Custom Creative Operations system setup

Additional Components

  • Leadership workshops
  • Designer workflow training
  • Documentation of all systems implemented

Typical Duration

4–8 weeks

Outcome

A stable, repeatable creative operation that supports both business goals and design excellence.

Schedule a Consultation
3 Package 3

Creative Direction Residency

Best for

Companies that need experienced creative leadership.

In this engagement, a Creative Director works closely with your organization to guide creative strategy, oversee campaigns, and mentor your design team.

Responsibilities Include

  • Campaign concept and execution oversight
  • Brand system development
  • Design team mentorship
  • Collaboration with marketing and leadership
  • Creative quality control

Optional Extensions

  • Brand strategy development
  • Visual identity systems
  • Packaging design direction

Typical Duration

3–6 months

Outcome

A fully directed creative team producing consistent, high-quality work aligned with business strategy.

Schedule a Consultation

Which package is right for you?

If you are unsure why your team struggles

Assessment

If you need structure and systems

Operations Installation

If you need creative leadership

Residency

Not sure which package fits your needs? Let's talk.

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